February 13, 2024, Sydney, AustraliaConnectID®, an initiative of Australian Payments Plus (AP+), has announced that RentBetter—a self-service property management platform—has joined ConnectID’s expanding ecosystem of relying parties, in an Australia-first move providing greater information privacy, security, and control to agents and tenants.

The cutting-edge digital identity solution uses existing trusted sources, such as a person’s bank, to verify their identity. Verification is completed in real-time through a secure data exchange without the need for ConnectID to see or store the data.

Jeremy Goldschmidt, CEO of RentBetter said, “As an industry, real estate and property management hasn’t seen much change over the past 50 years, especially regarding data and information privacy. There’s an enormous amount of personal information that is shared, creating unnecessary risk, but also unnecessary friction in the rental experience felt by everyone across the sector.”

Goldschmidt went on to say, “That’s why we’re so excited to be integrating with ConnectID. We’re in a time when Australian residents are being hit by a rental crisis, there have been numerous data breaches at large public companies, and consumers are generally quite alert to the risks of identity fraud. The technology means we’re able to verify identity, but also reduce the duplication of sensitive information and consequently associated risk, all the while creating a stronger trusted experience for landlords and tenants.”

Using a secure digital ID offers greater peace of mind by improving visibility into the information being shared and builds confidence that personal data remains secure. Overall, it’s reducing the complexity and growing costs of managing, storing, and securing personal customer information.

“The oversharing of sensitive data during the rental process is all too common, but storing and securing personal data can be costly, particularly for smaller agencies, and in the event of a breach, devastating,” says Andrew Black, Managing Director of ConnectID at AP+.

Black continues, “that’s why Digital ID is so exciting for the industry, not only can we start addressing these growing privacy and security challenges, it can be done in a way that helps raise tenant trust but also be a solution that businesses of any size can adopt.”

ConnectID continues to expand its digital identity ecosystem across a range of industries and organisations, now including real estate. It gives companies and consumers peace of mind when it comes to verifying identity online, and reduces the need for businesses to manually collect, store or validate sensitive documents.

For further media enquiries, please contact: connectidau@hotwireglobal.com

About ConnectID

ConnectID® is an Australian-owned digital identity solution which makes it easier for customers to verify who they are, using organisations they already trust. ConnectID does not see or store any data, it simply acts as the bridge that connects businesses to trusted and reliable identity data with customer consent, giving individuals more control over how their information is used and shared.

ConnectID was the first non-government digital identity exchange accredited under the Australian Government’s Trusted Digital Identity Framework (TDIF) and is supported by major Australian banks. ConnectID is an initiative of Australian Payments Plus (AP+) which brings together eftpos, BPAY and NPP Australia as one organisation. To find out more, visit connectid.com.au.

ConnectID began rolling out across participating organisations in October 2023.

About RentBetter

RentBetter is a simple and intuitive technology platform that enables property owners to find tenants, manage their property and tenant relationship – all in one place. This includes everything from advertising, to creating and signing the relevant lease documents, tracking rental payments and expenses, running tenant checks, generating reports, storing documents, and organising maintenance & repairs.

RentBetter was founded in 2016 by Jeremy Goldschmidt, a former strategy consultant. The platform was developed as a solution to the lack of simple, effective and centralised solutions for Australian property owners. RentBetter’s technology was specifically designed to reduce cost, drive efficiency and improve compliance to reduce risk.

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